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Communication
Gaining Coworker Support for Workers with Disabilities
It can be tough to get colleagues to support you as a worker with a disability. Find out how you can help them help you.
September 12‚ 2007
Overcome the Language Barrier Between You and Tech Support
Need tech support? Learning to speak some of the IT department’s language can help get your problem fixed faster. Try these four tips.
September 11‚ 2007
How to Get Your Story Picked Up by the Media
Getting an editor or reporter to pick up your story mustn’t require a free meal. Learn how to sell an idea to the media.
September 11‚ 2007
How to Gain GLBT Support from Straight Coworkers
Employers aren’t the only ones who need help creating a welcoming environment for GLBT workers. Learn how to involve straight coworkers.
September 05‚ 2007
Admin/Support Communication Tips
Successful admin/support pros need to communicate effectively. Take your skills to the next level with these expert tips.
August 22‚ 2007
Master the Challenges of Global Collaboration
Technology combined with practical team processes can help you work together effectively in a global work setting.
August 20‚ 2007
International Faux Pas
Language causes the most slip-ups abroad. Read these embarrassing stories submitted by Monster members to avoid awkward run-ins overseas.
August 17‚ 2007
How to Write Better Reports and Memos
Do you spend a lot of time writing reports and memos that no one reads? Learn how to get your point across with this advice.
August 09‚ 2007
Five Tips for Better Team Writing
Writing may be an individual sport, but much of the writing we do at work is a team effort. These tips can get all your players on the same page.
August 02‚ 2007
Reaching Out to the African American Market
African American-owned businesses are on the rise, and with that rise comes a new focus on marketing to this audience.
June 21‚ 2007
Resolve Nursing Conflicts
Need to bring up a difficult issue with your supervisor? Be sure to communicate the right way. These tips can help you get results.
June 21‚ 2007
Mine Missed Sales Opportunities
A lost sale is a disappointment, but the savvy salesperson sees it as an opportunity to dig deeper and uncover valuable client feedback.
June 18‚ 2007
Tips for Staying in Touch with the Office While You’re Traveling
Keeping in touch with the office can be tricky when traveling. Try our tips to stay in communication.
May 11‚ 2007
Tips for Effective Patient-Provider Communication
Keeping patient-provider dialogue open is vital. Read how healthcare workers can learn to use words that heal.
April 06‚ 2007
Subtle Prejudice Still Exists for Gays and Lesbians at Work
Discrimination isn’t always overt. Even in seemingly progressive workplaces, subtle prejudice can leave gays and lesbians feeling at a loss.
April 05‚ 2007
Assert Yourself Without Being Annoying
Competition for temp jobs is fierce. To get the gig, you must master the art of being assertive without being a pest.
April 03‚ 2007
Get Your Organization to Recognize the Value of PR
Investing in good public relations can sometimes be a tough internal sell. Find out how to make your organization recognize PR's importance.
March 30‚ 2007
Tips for Getting Published in a Nursing Journal
These tips from RN editors and writers will help you transform your ideas into published nursing journal articles.
March 28‚ 2007
Make Travel Healthcare Workers Feel Welcome
Welcoming and orienting these professionals to your hospital as well as to the area benefits everyone. Here's how to do it.
March 28‚ 2007
Tips for a Smooth Nursing Shift Change
These tips from veteran RNs can help you create and relate a comprehensive shift report that will help oncoming nurses give safe care.
March 19‚ 2007
Tips for Working with a Medical Interpreter
Treating a patient who speaks another language? Learn to work effectively with a medical interpreter with these tips.
January 22‚ 2007
He Said, She Said
Men and women sometimes communicate in different ways at work. Learn how to overcome the barriers and understand each other.
January 20‚ 2007
Admins Must Have the ‘Write' Stuff
More than ever, writing well is critical to professional success. Follow these five tips from a writing coach to deliver the right message.
January 20‚ 2007
How to Deal with an Absentee Boss
Do you have a manager who is always on the road? You need to learn how to be your own boss. Start with these tips.
January 20‚ 2007
Cold Calling 101
Talking to strangers can waste time or generate valuable business. Learn how to master the art of making cold calls.
January 20‚ 2007
Be Sure to Prepare Before Interviewing Candidates
Interviewing candidates is an art and a science. To succeed, you need to be both creative and logical.
January 20‚ 2007
Be Careful When Using Humor on a Sales Call
Beginning a cold call with a joke can be a great tactic -- if you and your prospect have the same idea of funny.
January 20‚ 2007
The Benefits of Behavioral Interviewing
This healthcare organization learned that behavior-based interviewing gets behind a candidate's facade. See how it can improve your hiring.
January 20‚ 2007
The Power of Attitude
Do you skip into work every day or drag yourself into the office? Maybe it's time to ponder the way you think.
January 20‚ 2007
Nine Tips for Email Marketing Success
Want to get the most out of your email marketing? Follow this advice.
January 20‚ 2007
The 5 Elements of a Winning Proposal
Want to better understand what makes a winning proposal? Aquent offers this overview.
January 20‚ 2007
Three Key Steps to Submitting a Top-Notch Proposal
Proposals are a vital part of the marketing business. This article by Aquent outlines the key stages in submitting one.
January 20‚ 2007
Business of Touch
Learn the right way to greet and take leave of international business associates with this dynamic tool from Aquent.
January 20‚ 2007
Prepare for Your Own Year-End Review
While making sure everyone gets a performance review, don't get so caught up that you neglect your own.
January 20‚ 2007
Top Resources for Business Writing
Keep these references handy to ensure you don't get stumped when writing that next memo or proposal.
January 20‚ 2007
Manage Your Supervisor
Managers must manage up as well as down. Find out the benefits of developing a good working relationship with your own boss.
January 20‚ 2007
Wanted: Bilingual Healthcare Workers
More bilingual healthcare workers are needed, with nurses who speak Spanish especially in demand.
January 20‚ 2007
Become a Human Lie Detector
It's easier than you think to spot suspicious behaviors. Here are eight signs to watch for.
January 20‚ 2007
Make Trade-Offs, Manage Expectations as a Product Manager
Avid's Karin Monsler makes trade-offs and manages expectations to be a successful product manager.
January 20‚ 2007
What It Takes to Temp
Employers want temporary workers with both hard and soft skills. Brush up to ensure you offer them all.
January 20‚ 2007
Why You Need a Written Agreement
Written agreements can make you more money, secure your income for a project and cover you legally.
January 20‚ 2007
Meeting Planning 101
Learn how to plan big meetings for your employer with flair. These tips from admin pros will help you avoid the pitfalls.
January 20‚ 2007
Four Tips for Superior Customer Service
Your customers' experiences dictate your success. Use these four tips to ensure your clients' satisfaction.
January 20‚ 2007
Confront Your Fears and Communicate
Employers want people with good public-speaking skills. But what if just the idea of talking to a group makes you sick?
January 20‚ 2007
Top 5 Ways to Retain Your Clients
Maintaining customers is essential for long-term success. Here are five good ways to ensure your longevity.
January 20‚ 2007
Difficult Patients: Why They're That Way and How to Handle Them
Dealing with these patients is part of any healthcare job. Here's how to identify, figure out and respond to them.
January 20‚ 2007
Do Your Clients Trust You?
In service sales, building trust is more important than you may realize. Make sure you master the three C's.
January 20‚ 2007
When You're Smiling
Customers can tell when you enjoy your work. If you're not passionate about what you're selling, they won't be, either.
January 20‚ 2007
Public Speaking Made Easy
Presentations don't have to be torture. With some simple tricks and practice, you'll gain confidence at the podium.
January 20‚ 2007
Build and Nurture Client Relationships
Building relationships with clients is essential for a successful sales career. Learn how to sell with integrity.
January 20‚ 2007
Hidden Disabilities at Work
Millions of Americans have disabilities that can't be seen, like heart disease. Learn how to handle them at work.
January 20‚ 2007
Trash Your Sales Talk
Tough customers can be good sales trainers. Adapting to the needs of each is key. Learn from these horror stories.
January 20‚ 2007
Talking About Your Disability at Work
Need workplace accommodations? You'll get them only if you ask. Use this advice to start the discussion.
January 20‚ 2007
Technology Helps Hearing-Impaired Workers Succeed
Millions of Americans suffer from hearing loss. Learn how one worker uses technology to succeed in the workplace.
January 20‚ 2007
How Sales Pros Take Control
A sales seminar can happen anywhere. See how an airport security guard displayed brilliant salesmanship.
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